Patient Care Coordinator

Hialeah, Florida

Job ID:REQ-5400

Title:
Patient Care Coordinator
Responsibilities:
Manages clinic schedule to ensure efficient and expedient patient care for walk-in appointments, scheduled appointments, and potential customers. Uses CMS to maximize center efficiency by setting appointments, scheduling provider availability, scheduling center availability, updating patient information, physician information, and entering and tracking orders/invoices. Communicates effectively via telephone, e-mail, and postal mail with patients and potential customers. Works within a team environment with other members of the center staff to achieve goals established by Regional and Main office management. Maintains a clean, inviting, and friendly environment within the clinic for customers and potential customers. Maintains detailed and accurate records of cash and bank deposits, inventory, and call activity. Maintain basic knowledge of hearing instrument function and troubleshooting.

REQUIREMENTS

Education:
High School Diploma or equivalent
Skills:
Basic Microsoft Office Skills (Word, Excel, PowerPoint, Outlook) – Willingness to learn and use new computer programs/applications_ Ability to process high volume data entry – Ability to pay close attention to detail with a high degree of accuracy - Ability to work quickly, accurately and independently in a fast paced environment Basic or advanced written communication skills Experience interacting with customers/clients Travel not required
Experience:
1-2 years
Other:
Ability to work overtime


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