Regional Insurance Team Lead (IL, KS, MO)

IL, KS, MO, Illinois, Kansas, Missouri

Job ID:REQ-5613

Regional Insurance Team Lead (IL, KS, MO)
Manages clinic schedule to ensure efficient and expedient patient care for walk-in appointments, scheduled appointments, and potential customers. Uses CMS to maximize center efficiency by setting appointments, scheduling provider availability, scheduling center availability, updating patient information, physician information, and entering and tracking orders/invoices. Communicates effectively via telephone, e-mail, and postal mail with patients and potential customers. Works within a team environment with other members of the center staff to achieve goals established by Regional and Main office management. Maintains a clean, inviting, and friendly environment within the clinic for customers and potential customers. Maintains detailed and accurate records of cash and bank deposits, inventory, and call activity. Maintain basic knowledge of hearing instrument function and troubleshooting. Assists with verification of insurance benefits for other centers and coordinates field level information requests with the support center.


High School Diploma or equivalent
Basic Microsoft Office Skills (Word, Excel, PowerPoint, Outlook) – Willingness to learn and use new computer programs/applications_ Ability to process high volume data entry – Ability to pay close attention to detail with a high degree of accuracy - Ability to work quickly, accurately and independently in a fast paced environment Basic or advanced written communication skills – Experience interacting with customers/clients Experience or demonstrated ability to communicate effectively with insurance representatives. – Excellent/strong skills required in insurance verification procedures, reading EOB’s, and communicating benefits to office staff, customers, and support center staff. Travel not required for position
3 years
Ability to work overtime

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